12+ Years in Electric Scooter & E-Mobility Manufacturing
FAQ
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Frequently Asked Questions
Have questions about placing an order, OEM and private label options, or after-sales parts? Our team works with overseas brands, importers and distributors every day, so most questions we can answer quickly — whether it's about minimum order quantity, lead time, or product configuration.
Who can become an IBO Mobility partner?
IBO Mobility works with overseas brands, importers and distributors who want to sell electric scooters, mopeds or e-motorcycles under their own brand or through OEM/private label programs.
What is included in OEM and private label support?
IBO Mobility provides logo, color, packaging, manual and configuration support, so partners can launch products under their own brand identity.
What project formats does IBO Mobility offer?
Partners can choose from OEM production, private label, parts supply only, or after-sales parts support, depending on their business needs.
Does IBO Mobility support after-sales and repeat orders?
Yes. IBO Mobility supplies chargers and spare parts for after-sales support, helping partners protect repeat business after the first order.
How do I start a partnership with IBO Mobility?
Click "Send Inquiry" or contact us via WeChat, WhatsApp or email with your target market, product interest and order quantity, and our team will get back to you with details and pricing.
How do I place an order or get pricing?
Click Send Inquiry on any product page and share your target market, model interest and estimated quantity. Our team will reply with pricing, MOQ and lead time.
Do you provide after-sales parts support?
Yes. We supply controllers, motors, brakes, tyres, displays, chargers and other parts to support your customers after the first order.
Can I get samples before placing a bulk order?
Yes. Send an inquiry and our team will assist you with sample arrangements.
Do you offer OEM or private label support?
Yes. We support logo, color, packaging, manual and configuration customization for brand customers.
Who do I contact for technical or order issues?
Reach us directly via WhatsApp, WeChat or email, and our team will assist with technical questions, order status or after-sales issues.
